One Place Locators adds bilingual agents for Austin renters

One Place Locators has expanded its Austin apartment locating team with nine bilingual Spanish-English agents to better serve renters across 14 Central Texas cities. The move targets language barriers in a region where Hispanic and Latino residents make up about 32% of Austin’s population and where renters often need help navigating a complex search process.

Why it matters: - Austin has more than 257,000 renter households, creating strong demand for apartment search help that is easy to access. - The new bilingual team is meant to help Spanish-speaking renters compare listings, schedule tours and review lease terms without a language barrier. - The expansion also responds to broader access issues in housing searches, including barriers faced by deaf and hard-of-hearing renters.

What happened: - One Place Locators added nine bilingual Spanish-English locators led by Tony Vargus. - The Austin-based, women-owned apartment locating service now offers broader Spanish-language support for renters across 14 Central Texas cities. - Michelle Morgan, co-owner of One Place Locators, said renters often share more detail and find better matches when they can describe their needs in their own language.

The details: - Karen Franco provides Spanish-language consultations and has received direct recognition from clients. - Yuly Carmona and Miriam Vargas also work with renters in Spanish through the company’s search process. - The service starts with an intake conversation about budget, neighborhood preferences, amenities and move-in timing. - Agents then build a shortlist from apartment community relationships across Austin, Round Rock, Georgetown, Cedar Park, Pflugerville, Leander, Buda, Kyle and six additional Central Texas markets. - Agents coordinate tours and walk renters through application requirements and lease terms before signing. - One Place Locators was founded in 2024 by Jess, Anna and Michelle. - The company says it has more than 657 five-star client reviews. - The service is free to renters. - Apartment communities pay a referral fee after a lease is signed. - One Place Locators also operates One Place Realty for home sales under the same leadership team. - Renters can contact the company at (512) 503-4355 or submit an inquiry through the search form. - The company is based at 811 W St Johns Ave #2103 in Austin. - The business is TREC-licensed. - The company says its team has more than 15 years of combined Austin real estate experience.

Between the lines: - The move positions language access as a competitive advantage in apartment locating, not just a customer service add-on. - The focus on Spanish-language consultations reflects Austin’s changing demographics and the needs of a large renter base. - The company is also signaling that the same guided-search model can scale across multiple Central Texas markets.

What's next: - One Place Locators is likely to lean on its bilingual team to capture more renters who want hands-on support in Spanish. - The company may continue to grow its regional reach as demand for guided apartment searches remains high. - Renters who prefer Spanish-language support can use the company’s phone line or online inquiry form to start the search process.